How Designers Can Use Time-Sensitive Customer Incentives To Gain Users

 

Few things capture attention more powerfully than a prominently-placed countdown. This is true regardless of what it signifies, because it leads the unfamiliar to wonder. What could it mean? Whatever it’s counting down to must be important, surely, or else it wouldn’t be worth tracking. When used for product stock (limited edition only available until tomorrow!), it plays into the broader area of FOMO (fear of missing out) to drive interest and conversions.

Another way to ramp up sales is to offer incentives, of course. Something minor to sweeten a deal can make it much harder to resist without significantly altering the fundamental exchange of value. So what if you combine these marketing tactics? By offering time-sensitive customer incentives, you can drive FOMO to a level that’s almost irresistible.

In this post, we’re going to set out some tips geared towards designers, explaining how they can lean on these ephemeral offers to boost their businesses. Let’s get started.

Align huge reductions with seasonal events

Knocking large sums off your services is a perilous action because it can set a terrible precedent. Getting people used to low prices will make it harder to raise them down the line, and you can’t keep operating with miniscule margins. Due to this, it makes sense to align your big reductions with seasonal events that spark sales everywhere: Christmas, Black Friday, etc.

Not only will the increased interest in online business lead more people to your site and make visitors more likely to convert, but it’ll also place your offers in context, ensuring that they don’t set misleading expectations regarding your pricing. Make it clear that your substantial deals will end when other sales do to make the most of the hype.

Offer semi-regular shots at free services

It isn’t generally a good idea to work for free, of course, but you can occasionally work for free if it’s in service of building interest in your business. People enjoy taking part in competitions, lotteries and prize draws because they like knowing that they could win big. It doesn’t matter that they probably won’t. In line with this, you can establish a prize draw of sorts that entitles the winner to some amount of free design work from you. One day of work, maybe.

You don’t even need to guarantee a winner. Just occasionally say that anyone who invests in one of your services before the end of that day (or even just expresses interest through signing up to your mailing list) will be entered into a draw to win some free work. Display a prominent entry timer (take a look at how cash4life does this) to add urgency. And remind people to return: the more times they enter, the better their chances will be, so it will behoove them to come back.

Keep deals in rotation so there’s always one

Supermarkets are exceptionally good at using offers well, and one of the smartest things they do is keep offers in regular rotation so there’s always something discounted. If you offer a range of design services, you could do the same. On one day you could knock 20% off logo design. On another you could knock 10% off UI design, and so on (consider tying them into a convenient coupon service along the lines of Honey).

Couldn’t people take advantage of this by waiting for the days with the right discounts? They could, but there are two reasons why you shouldn’t be worried about this. Firstly, you could switch up the pattern so they’d never know exactly when specific deals would arrive. Secondly, most people aren’t that determined to save money. Besides, a 10% discount to bring in a new customer isn’t such a big deal if you can turn them into a loyal customer.

Use your top projects for social media hype

Rolling out time-sensitive customer incentives is great, but it demands promotion, and social media is the right choice for marketing. When you do so, mentioning to the world that you’re offering a particular time-limited deal, you need to pull out all the stops to make people curious. If you can’t make your deals grab attention, consistently mentioning them will actually damage your brand by giving the impression that you’re desperate for business (and thus unworthy).

So when you’re offering your discounted services, you need to show why people should care, and that means breaking out your most impressive projects. What pieces of work best show what you’re capable of? What’s your biggest achievement? Even as you’re lowering the price of your services, make it abundantly clear that the value is there.

 

  • Todd Sumamno

    Todd is a seasoned writer and journalist with a passion for exploring the intersection of technology and design. With over a decade of experience in the industry, he has established himself as a trusted voice in the tech and design communities. Todd's writing career began in the early 2000s, when he started contributing to various online publications and blogs. He quickly gained a reputation for his ability to break down complex technical concepts into engaging and accessible language, making him a go-to writer for tech companies and startups looking to communicate their ideas to a wider audience. In recent years, Todd has focused on writing about the latest trends and innovations in the tech and design spaces. He has covered everything from artificial intelligence and machine learning to user experience (UX) design and human-computer interaction. His writing has appeared in a range of publications, including major tech websites, design magazines, and industry-specific journals. Todd's writing style is characterized by his ability to balance technical accuracy with engaging storytelling. He is known for his ability to distill complex ideas into clear and concise language, making him a favorite among readers who are looking for in-depth analysis and insight into the latest tech and design trends. When he's not writing, Todd can be found attending industry conferences and events, where he stays up-to-date on the latest developments in the tech and design worlds. He is also an avid user of new technologies and loves to experiment with new tools and platforms. Overall, Todd is a highly respected and experienced writer who is dedicated to helping readers understand the latest trends and innovations in the tech and design spaces. His writing is informative, engaging, and always insightful, making him a valuable resource for anyone looking to stay ahead of the curve in these rapidly evolving fields.

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