Communication is the cornerstone of any business. Whether you want to communicate with your customers or share information between your customers and the service providers within your business, you need access to the best communication services to make this happen.  

One of the best communication platforms that can help your business in this context is Twilio.

Twilio is a Communication Platform As A Service that provides developers with tools to integrate communication capabilities into their apps and software. So, if you are a business that needs to create these functionalities in your platform, then Twilio can be your best ally. However, many other companies and service providers offer similar services to Twilio with a slightly different approach. 

These companies can prove worthwhile for businesses that can’t keep up with Twilio’s requirements. 

Why Would You Need To Get An Alternative For Twilio 

Twilio is the industry standard company when it comes to CPAAS services. That begs the question of why you would want to try a Twilio alternative when the company offers the standard in communication API. Twilio has certain limitations you might want to avoid when trying it out. 

For starters, some users complain that Twilio might be slightly expensive for small and medium-scale businesses. That means companies looking for cheaper alternatives might greatly benefit from Twilio alternatives. 

Twilio is also a developer-centered platform since it majors in giving API functionality to businesses. Therefore, exploring alternatives might be a good idea if you are looking for a service that can offer both a direct and straightforward user interface for the non-tech-savvy people in your team. 

The Best Twilio Alternatives In The Market 

Let’s break down some of the best Twilio alternatives in the API market that you can explore to meet your business needs. 

IDT BYOC For Twilio 

Twilio has recognized some of its limitations and allowed users to hop onto the platform using their cloud option while still leveraging the benefits Twilio has. The feature that powers this service is called Bring Your Carrier or BYOC. So, if you want to optimize Twilio while retaining the original perks you enjoy from your cloud carrier, then BYOC is the way to go. 

One of the best BYOC options that integrates smoothly with Twilio is the option that comes from IDT. The IDT BYOC for Twilio service guarantees a wide reach audience for all communication options at nearly half the cost. You can also smoothly use IDT for some features while still retaining the native Twilio services for other features. 

Your choices are limitless! 

Vonage 

Video conferencing services are the in thing in modern-day communication. That explains why nearly every business is looking for a way to incorporate video capabilities into their apps. If you are still in the process of finding the right API for video to use in your apps, then Vonage is the secret sauce you have been looking for!  

Vonage also allows you to integrate other popular functionalities for your app that are common in video conferencing. These include screen sharing, video messages, and even video recording. So you don’t have to use third-party service providers to record videos when you can record them right on the platform using the Vonage API. 

The beauty of Vonage is that it offers all of these services at a fraction of what Twilio charges. 

Podium 

Yet another option you can explore if you are looking for a decent alternative to Twilio is Podium.  

Podium stands out from Twilio based on how it charges its customers. For Twilio, you pay a charge for every text, call, or message that is transmitted across the platform. This pay-per-use model can be disadvantageous for companies that make many communications over a period.  

Podium offers an alternative subscription model that gives unlimited access for as long as the subscription is in force. That can be a game-changing approach for large businesses looking to save a buck. 

Just as the name suggests, Podium is also a service that gives you the chance to integrate third-party services into a single platform. That way, you can get the most from different third-party tools without breaking a sweat. 

MessageBird 

Social media campaigns and email communications are pivotal in the modern business environment. That is why working with a company that can offer the best platform for integrating social media campaigns and emails into your services can be a groundbreaking decision.  

MessageBird offers the best access to email campaigns at almost nothing when you compare it to Twilio. For starters, MessageBird does not charge for the first 1,000 messages you send using the platform.  

Similarly, MessageBird is almost three times cheaper for calls when compared to Twilio. The platform also allows you to communicate using WhatsApp, Google Business, and Instagram Direct, which are not all available on other platforms. 

What more could you ask for? 

Bottom Line 

Choosing the right API for the communication capabilities of your business can make or break it. That is why working with Twilio alternatives can be the best decision you can make for your business.  

The options we have given above are by no means a conclusive list of all the alternatives you can use. But they can give you a decent starting point. So try them out today and see which one works for you!