In recent years, many people have chosen to work remotely for various reasons. And even within the same office, you may need to access resources using remote tools. That is why you should pay attention to the possibilities of using remote desktop tools.
RDP is a protocol that allows you to connect to a remote computer and control it as if you were behind a physical monitor. For example, a remote desktop scanner is actively used to share important documents without having to physically send them. To configure this solution, it is important to take into account some subtleties.
How does a remote desktop scanner work?
RDP scanning allows you to use a local scanner to scan documents on a remote computer. Here’s how it happens:
- RDP connection. You establish an RDP connection to the remote computer you want to access.
- USB device redirection. In the settings of remote devices, enable USB device redirection. This will allow the local computer to share its scanner with the remote computer.
- Scanner detection. RDP automatically discovers and connects the local scanner to the remote session.
- Using a scanner. Launch the scanning application on the remote computer. You will be able to select your local scanner as the source and scan documents as usual.
In this case, you should pay attention to a number of important features. Not all scanners are RDP compatible. Make sure your scanner has RDP compatible drivers. Firewalls often block USB device redirection. Configure firewalls to allow RDP traffic. RDP scanning is often slower than local scanning due to network latency. When working with remote devices, it is very important to check your network settings and ensure the highest possible Internet speed in a way that minimizes resource costs.
What problems might arise with scanning?
Scanning documents via remote desktop is a convenient solution, but sometimes it can come with various problems. That is why it is very important to recognize problems in a timely manner and do everything possible to eliminate them. Common problems with remote scanning include the following:
- Lack of drivers. Not all scanners have RDP compatible drivers. Make sure your scanner has RDP compatible drivers and is installed on both computers.
- Outdated drivers and unsupported device models. Outdated drivers can cause connection and scanning problems. Update your scanner drivers to the latest version. Some scanners are inherently incompatible with remote desktop technology.
- Lock security settings. Firewalls on both computers block RDP traffic, preventing scanning. Configure firewalls to allow RDP connections and USB device redirection. Make sure you select the correct USB port to connect the scanner to on your local computer, as this may directly affect the quality of the device’s connection.
- Productivity. RDP scanning is often slower than local scanning due to network latency. An overloaded local or remote computer may slow down the scanning process. Close unnecessary applications to free up resources.
To solve problems, you need to check the event log of your device, which often describes all the causes of problems. Make sure you are using the latest drivers, scanning software, and remote desktop software. In some cases, restarting the device will help eliminate temporary problems and glitches that prevent documents from being scanned correctly. If you have difficulty setting up the equipment yourself, you should contact a specialist for help.
What to look for when choosing remote desktop scanning software?
To find the right software, you need to conduct a thorough analysis of the available solutions. The following parameters will also help you:
- Compatibility. Make sure that the selected software is compatible with the RDP protocol and supports your version of Windows. Check the list of supported operating systems on the developer’s website. Check if the software supports your scanner. Study the list of supported scanner models on the developer’s website or in the software documentation. Make sure your scanner drivers are compatible with your software. Update your scanner drivers to the latest version if necessary.
- Available features. Make sure the software can perform all the required tasks for you. For example, programs should help scan documents, select the scanning area, and allow you to protect scanned documents in a convenient format for work.
- Ease of use. The software must have a clear and easy-to-use interface. It should be easy for you to find the features you need and configure your scan settings. It is also very important that all study materials are publicly available to you.
- Security level. The software must support data encryption to protect sensitive information during scanning and transmission.
When choosing the right remote scanning software, you should also pay attention to reviews from other users. It is necessary to pay attention to the ease of use of the software product. If there is a free trial available, you should try it first to experience all the available functionality.